Tickets¶
We are selling tickets at two prices: £96 for people who are paying for their own tickets (individual tickets), and £144 for people whose company is paying (company tickets). Additionally, we are selling one-day tickets at £36. These prices include VAT.
We will ask the following questions on the registration form:
- Name
- Employer (but only for company-supported tickets)
- Email address
- Phone number
- Accessibility requirements
- Childcare requirements
- Dietary requirements
For assessing diversity (is there a better way to phrase that?) we should ask about the following, but make responses optional:
- Gender
- Ethnicity
- Country of residence
- Age
Tito¶
We’re selling tickets through Tito.
The tickets page is here.
Refunding tickets¶
We will offer a full refund on tickets until 1st September, and a 50% refund thereafter.
To refund a ticket from the Tito admin interface:
- Click “Orders”, search for the ticket-holder’s name
- Click “Cancel this order”
- Click “Yes” when asked if you’re sure
- Click “Refund via Stripe”
Upgrading tickets¶
We allow people to upgrade their tickets through their purchase of a Ticket Upgrade ticket.
To process a Ticket Upgrade via the Tito admin interface, you find the original ticket, update its type, and then void the Ticket Upgrade. In detail:
- Click “Attendees”
- Find the relevant Ticket Upgrade ticket * Tickets can be filtered by type if required * This should have the number of the original ticket that needs to be upgraded
- Find the original ticket via its ticket number
- Click “Edit attendee details”
- Change the ticket type appropriately
- Add “upgraded” as a tag
- Save the ticket
- Find the Ticket Upgrade ticket again
- Click “Void ticket”, then “Confirm void”, then “No” (in answer to the question about refunds)